A dealer advertises on TV that the manager is on vacation, so you can get a better deal from his unsupervised sales staff.
This is:
A) Silly
B) Nonsense
C) An illusion of a "deal" without being an actual deal.
Correct!
Can't answer wrong here. It's common in the car business to
"hype" the advertising with an offer that actually says
nothing at all.
A dealer has a lease payment on your new 2011 Jeep Grand Cherokee for only $279, which
seems too good to be true. What could it be?
A) It includes a big downpayment, bank fees, taxes and license fees at lease signing
B) It's a long term lease(like 6 years)
C) The lease has severe mileage restrictions, expensive "over mileage penalties" and a high turn-in fee.
D) Any of the above
Correct!
Beware of the deal that is too good to be true! Also, beware of "0" down leases. In the car business "down" on a lease has a different meaning than "down" on a buy. You may still have to come up with thousands in fees and have big mileage charges or "turn in fees"!
Wrong!
D) Any of the above.
Beware of the deal that is too good to be true! Also, beware of "0" down leases.
In the car business "down" on a lease has a different meaning than "down" on a buy.
You may still have to come up with thousands in fees and have big mileage charges or
"turn in fees"!
"Free for Life" is a good thing.
A) True
B) False
Correct!
All "free for life" offers we have seen have a catch. One scam is that you MUST get ALL of your service work done at the dealership at an inflated cost or increased frequency, tying yourself to the dealer for life. Watch for the free oil change not covering the oil filter, excessive waits for "free" service or very strict conditions. (Imagine an employee telling you "I'm sorry sir you did not get an alignment in 2009, we can't give you your free tires!") We could go on but you get the point.
Wrong!
B) False
All "free for life" offers we have seen have a catch. One scam is that you MUST get ALL of your service work done at the dealership at an inflated cost or increased frequency, tying yourself to the dealer for life. Watch for the free oil change not covering the oil filter, excessive waits for "free" service or very strict conditions. (Imagine an employee telling you "I'm sorry sir you did not get an alignment in 2009, we can't give you your free tires!") We could go on but you get the point.
"All rebates applied" in a disclaimer means what?
A) There are factory rebates the dealer is offering to all customers and they are part of the price.
B) The dealer is hiding the real deal in order to appear more competitive than the other dealers.
Correct!
A common trick of some dealers is to use the term "ALL rebates applied". This is a tip off that in addition to the national rebates you must be a member of a special group... or two. (There was a dealer recently advertising a price on a vehicle but you had to be a former owner of that brand AND currently in the military. We ran the figures and found out that only one person in one thousand would qualify to get that price!) Don't be fooled!
Wrong!
B) The dealer is hiding the real deal in order to appear more competitive than the other dealers.
A common trick of some dealers is to use the term "ALL rebates applied". This is a tip off that in addition to the national rebates you must be a member of a special group... or two. (There was a dealer recently advertising a price on a vehicle but you had to be a former owner of that brand AND currently in the military. We ran the figures and found out that only one person in one thousand would qualify to get that price!) Don't be fooled!
DOES a big dealer get his cars cheaper from the factory?
A) Yes
B) No
Correct!
No, Dealers buy their cars from the factory for the same price. The state franchise laws prevent the factory from giving a dealer a "volume" discount. You need to know this when being told that the dealer is so big he has some sort of special deal with the factory. It's the "illusion" the big dealer tries to create.
Wrong!
B) No
No, Dealers buy their cars from the factory for the same price. The state franchise laws prevent the factory from giving a dealer a "volume" discount. You need to know this when being told that the dealer is so big he has some sort of special deal with the factory. It's the "illusion" the big dealer tries to create.
A dealer advertises a price of $17,000 for a car. That price appears to be $3,000 less than the next dealer OR the monthly payment is $60
less than anyone eles for the same car. What could it be?
A) It could be a bi-weekly payment, after all, the dealer never said "per month"
B) It's a payment that is from a ridiculous term, 8 or 9 years.
C) The disclaimer tells you that the price included $3,000 out of your own pocket so the
price of the car is actually $20,000 ........... $3,000 higher than the dealer is advertisiing.
D) Any of the above.
Correct!
Beware of the deal that is too good to be true! Some dealers will prey on your unfamiliarity with these tactics. At Genesee Valley. We WANT you to know about these things so you can be better prepared to be a "smart shopper"!
Wrong!
D) Any of the above
Beware of the deal that is too good to be true! Some dealers will prey on your unfamiliarity with these tactics. At Genesee Valley. We WANT you to know about these things so you can be better prepared to be a "smart shopper"!
"Aftersell" Is?
A) The paperwork that a salesman does after you leave
B) The items a dealer pressures you to buy extra on the car.
C) The discussions between the salesman and the manager behind your back.
Correct!
The items that a dealer will pressure you to buy with the vehicle. These are usually things that a dealer buys for a low price but sells you at enormous markup, like electronic rustproofing and paint sealant. Electronic rustproofing will cost a dealer typically under $100 yet some dealers will sell it for $500 or more and it provides you with only limited benefits.
Wrong!
B) The items a dealer pressures you to buy extra on the car.
The items that a dealer will pressure you to buy with the vehicle. These are usually things that a dealer buys for a low price but sells you at enormous markup, like electronic rustproofing and paint sealant. Electronic rustproofing will cost a dealer typically under $100 yet some dealers will sell it for $500 or more and it provides you with only limited benefits.
A "Gaff" Package Is?
A) A present for visiting the dealership
B) A package of service coupons
C) Additional items added to the window sticker
D) The packaging of financing with your contract
Correct!
Additional, and largely useless items that a dealer adds to his own sticker that he then adds to a vehicle. (By the way these stickers always look like "factory" stickers.) These items include such things as "window etching" and "paint sealant" . Why does a dealer do this? To show you a bigger discount on the vehicle or more money for your trade. After all, if a dealer asks you to pay $600 for stuff that costs him $50, he just put another $550 in his pocket or he can show you $550 more in discount than the dealer who doesn't use this tactic.
Wrong!
C) Additional items added to the window sticker
Additional, and largely useless items that a dealer adds to his own sticker that he then adds to a vehicle. (By the way these stickers always look like "factory" stickers.) These items include such things as '"window etching" and "paint sealant". Why does a dealer do this? To show you a bigger discount on the vehicle or more money for your trade. After all, if a dealer asks you to pay $600 for stuff that costs him $50, he just put another $550 in his pocket or he can show you $550 more in discount than the dealer who doesn't use this tactic.
A "Delivery Bump" Is?
A) A mechanical problem with your car when you take delivery
B) Damage done to your car when it is shipped by the manufacturer
C) A change from initial terms of your deal when you pick up your car
D) A braking problem from your vehicle not being prepped correctly
Correct!
If you come to pick up your new vehicle, and the payments are a lot higher than what you were told last, you could be the victim of a "delivery bump". Many customers, so excited about their new purchase, reluctantly agree to the new higher figures, trusting that there was honest mis-communication. Some dealers use this trust to their advantage. If you pay $15 a month more for 60 months, the dealer just made $900 more on your deal! We do not believe in "bumps".
Wrong!
C) A change from initial terms of your deal when you pick up your car
If you come to pick up your new vehicle, and the payments are a lot higher than what you were told last, you could be the victim of a "delivery bump". Many customers, so excited about their new purchase, reluctantly agree to the new higher figures, trusting that there was honest mis-communication. Some dealers use this trust to their advantage. If you pay $15 a month more for 60 months, the dealer just made $900 more on your deal! We do not believe in "bumps".
Genesee Valley Motor's quiz is designed to better educate
YOU on the
car buying process. Learn how typical dealers try to get you to
buy things you might not want or need, and what to look out for when
you negotiate your next vehicle.
A dealer advertises on TV...
A dealer has a lease payment...
"Free for Life" is a good thing.
"All rebates applied" in a disclaimer Means...
DOES a big dealer get his cars cheaper...
A dealer advertises a price of $17,000...
"Aftersell" Is?
A "Gaff" Package is?
A "Delivery Bump" Is?
Your Score:
You answered out of 9 correct.
78% - 2 wrong: Way above average. You Know a lot more than most people.
67% - 4 wrong: About Average, but you now know a little bit more about the car business!
Why do we give you this information? Because we say "The more you know about the car business the more you will like Genesee Valley!"
More Questions? E-mail the owner at domgen@aol.com, he will be happy to answer them!
3 Reasons to buy your next vehicle from us.
1.
You will save money with our "No-Nonsense" deals!
It's sort of like "no frills" pricing. Our pricing is simple and able to be communicated by the salespeople. Our salespeople do not go "running back and forth to the manager" like they do at other dealerships. We don't have a "Finance Manager" to sell you things like electronic rustproofing or paint sealant or who will pressure you to take one finance source over another.
2.
You will save time and hassles with our professional salespeople
Our salespeople are all "factory certified" and not on commission. At a typical car dealer the more you pay, the more the salesman gets paid. Our salespeople do not get paid on the profit on the car, so they have no motive or desire to pressure you to pay more. They are professional, educated and actually listen when you talk.
3.
You will have the comfort that comes from having great service
Our Service departments are OPEN 7:00 am to 8:00 PM, SIX days a week, even Saturday! We spend tens of thousands of dollars training our technicians to factory standards. Our shops are modern and have the best tools. We are there when you need us.
